jomukuk wrote:
There are clear procedures they have to follow. Very clear.
This is my point. Despite trying very hard to follow the 3 steps, one small irrelevant error by the employer and they "lose". The employee, however, can do practically everything wrong and get still get their vexatious case to tribunal. For example, writing to ask someone to come to a disciplinary hearing for a serious matter but omitting to use the words "which may lead to your dismissal" in the letter may void a valid complaint against an employee. This despite the consequences of gross misconduct being spelled out in the employer's handbook.
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The procedures came about because of the increasing amount of cases going before employment tribunals, and are an attempt to get both parties to settle the problem before it comes to court. Arbitration is compulsory. ACAS will try to settle the problem before it goes to court. If the case ever gets to an employment court, it is a failure for both sides.
I agree with you but the employee has little to loose in refusing to settle via ACAS. The chances of getting a costs order against them in a Tribunal are not high even if you have done everything by the rules and have a lot of evidence against the employee. ACAS can only mediate if both sides want to settle.
In reality, settlement via ACAS is a pragmatic procedure where employers pay off an undeserving employee as it is cheaper for them both in money and time. Employees who lose a Tribunal should be liable for costs by default. This would be a better spur to settlement with an employer than ACAS.
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The solicitors, for both parties, are the only winners.
Now, here, you are correct.