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PostPosted: Thu Dec 13, 2007 17:53 
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Pinto wrote:
Across our area there are twice as many Roads Policing units as there are Hato vehicles.

I can't comment on exact numbers in other areas, but since they deal with a much wider range of issues, both on, and off the road, I would expect their numbers to be significantly higher.

I did see some figures for the number of roads policing units, by police authority, on the internet. It was in response to a parliamentary question, but I can't remember where it was!


Correct me if I'm wrong though, but HATOs only patrol the motorways, don't they? They certainly seem to be in much higher concentration in that environment than the police.


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PostPosted: Thu Dec 13, 2007 18:57 
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SafeSpeed wrote:
Pinto wrote:
Not trying to labour a point, but why is a resemblance to Police vehicles a problem?

[...]

Balance that against the safety of Traffic Officers working on the motorway (and the people they may be protecting) and in my (admittedly biased) view it is a 'price' worth paying.

There was a lot of consultation and research done, both with the police, and independently to arrive at the safest equipment for us to use. Every employer has a duty to assess risk and protect, as far as possible, its employees by using the safest equipment and practices.


I'm sorry but this point is basically an official lie. There are at least a dozen different and equally safe ways to make HATO vehicles highly visible.

If 'officials' hadn't wanted them to look like Police vehicles they would have chosen significantly different colouring.

You're being paraded in front of the public as a cheapskate substitute for Police. The general public can't tell the difference and that's no accident.


You clearly have access to more information than I do, but if you are correct, and there are equally safe alternatives, why do the fire brigade, paramedics, blood service etc, all choose battenberg.

No-one has yet put forward a rational reason why there is a problem in Hato vehicles resembling police vehicles.

So do paramedic vehicles (cars/estates/4x4's) and blood service vehicles (mostly estates, I think).


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PostPosted: Thu Dec 13, 2007 20:40 
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Pinto wrote:
No-one has yet put forward a rational reason why there is a problem in Hato vehicles resembling police vehicles.

So do paramedic vehicles (cars/estates/4x4's) and blood service vehicles (mostly estates, I think).

But they say "AMBULANCE" or "FIRE" etc. on the back so once you get close enough you can work out that thay aren't a threat and you can continue as normal.

However HATO vehicles say "TRAFFIC OFFICER" do they not? So unless you know what that means you'll assume "officer" = police.

If they said "HIGHWAYS AGENCY" and had more obviously amber warning beacons it wouldn't be as bad.

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PostPosted: Thu Dec 13, 2007 21:22 
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I'm making an assumption here, but the impression I get is that some people resent Hato vehicle livery because they can't recognise the difference between a Hato 4x4 and a police Volvo/BMW.

This causes them to slow down 'un-necessarily' extending their journey time by 20 seconds.

Those who travel motorways regularly will quickly learn to recognise the difference.

Even for those who can't tell the difference, it is hardly a life changing experience if you choose to back off until you are sure, on the odd occasion when you do find a TO vehicle.


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PostPosted: Thu Dec 13, 2007 22:26 
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SafeSpeed wrote:
I'm sorry but this point is basically an official lie. There are at least a dozen different and equally safe ways to make HATO vehicles highly visible.


So if the HATO vehicles used one of these dozen or so ways how would the general public know that this was a vehicle that had a duty to perform on the motorway and wasn't just another vehicle withm say, a yellow and red striped livery on the back and sides.
I have seen drivers slow upon noticing just such pattern on vehicles such as a Transit van of all things.

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PostPosted: Fri Dec 14, 2007 13:59 
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Pinto wrote:
This causes them to slow down 'un-necessarily' extending their journey time by 20 seconds.


Unfortunately a great many drivers don't just slow down. They panic brake and the resulting wave causes a jam which results in other drivers being held up for a great deal more than 20 seconds.

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PostPosted: Fri Dec 14, 2007 16:30 
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What would be an appropriate high vis design?




[/img]


Last edited by bob_parr on Fri Dec 14, 2007 16:39, edited 1 time in total.

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PostPosted: Fri Dec 14, 2007 16:34 
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Bob, are you aware that you have a PM? (look towards the top left corner of the page).


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PostPosted: Mon Dec 17, 2007 00:31 
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Pinto wrote:
I'm a serving Hato.

I'm not a 'wannabe' cop. If I wanted to be a policeman, I would have joined the police. That goes for most of my colleagues.

There seems to be a lot of anti Hato comment from people who don't understand what the role of the Traffic Officer service is.

As far as I am concerned we are on the side of the motorist, there to help when things go wrong. We are not there to report motoring offences and have no legal powers to do so. Like any other citizen, we can report dangerous events to the police, but this is very rare.

We clear debris, assist at breakdowns, help clear up after RTC's, and generally try to keep the motorways (and motorists) safe. We attend up to 2000 incidents a day across the motorway network. The vast majority of drivers are glad to have the help and reassurance of someone who is used to the motorway environment, can give advice, and monitor their safety and well being. For many people, the hard shoulder is a hostile environment and even a breakdown can be a traumatic experience

We do not put debris in the carriageway, or crash vehicles or make people break down, but we seem to get the blame when we turn up to clear the situation.

Our vehicles are all 4x4. Most police vehicles are saloons or estates. Our vehicles are yellow and black and usually have 'Traffic Officer' in big letters on the front and back. They are distinctive, but that high visibility is for safety reasons.

The TO service is relatively new and is developing, and like any organisation or group of people, some people do the job better than others.

Give us a chance, one day we may be able to help you or your loved ones. :)


Pinto, you should hear what the real professionals think about you. The vehicle recovery operators!

They have years of experience, training and genuine qualifications. And yet the Highways Agency want to do away with all that, allowing HATO amateurs with a Range Rover, to hook up to a car on the motorway and tow it away.

Now, who would I want to recover a vehicle driven by a loved one? Someone with a lot of experience, with up-to-date qualifications and the properly equipped and licensed recovery vehicle?

Or someone who is, in reality a well-meaning amateur, with next-to-no training, no industry recognised qualifications, attempting to tow them away with a poorly equipped Range Rover?

Gosh. What a difficult question... :roll:

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PostPosted: Wed Dec 19, 2007 00:43 
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Thatsnews wrote:

Pinto, you should hear what the real professionals think about you. The vehicle recovery operators!

They have years of experience, training and genuine qualifications. And yet the Highways Agency want to do away with all that, allowing HATO amateurs with a Range Rover, to hook up to a car on the motorway and tow it away.

Now, who would I want to recover a vehicle driven by a loved one? Someone with a lot of experience, with up-to-date qualifications and the properly equipped and licensed recovery vehicle?

Or someone who is, in reality a well-meaning amateur, with next-to-no training, no industry recognised qualifications, attempting to tow them away with a poorly equipped Range Rover?

Gosh. What a difficult question...


What a load of rubbish!

Highways Agency isn't doing away with any recovery, quite the opposite in fact.

Traffic Officers do not recover vehicles. At most we move them to a place of safety ie: hard shoulder or maybe the top of a slip road. What would you like us to do, leave it in a live lane for a couple of hours until 'proper' recovery arrives?

As far as recovery drivers having years of experience and up to date qualifications, We rarely see the same driver more than a couple of times because of staff turnover. Some recovery agents are now employing Polish drivers.
(By the way, our basic training is 5 weeks followed by a further month of on road training and regular re-assessment)

I have spent hours waiting with members of the public for recovery agents who persistently fail to meet arrival times or turn up with the wrong equipment for the job.

There are some very good, professional recovery operators and in our area, we have an excellent working relationship with them.

We now have over two years of experience of working on the motorway, day in, and day out. Our procedures and training are constantly under review.


Well meaning amateurs, we are not.

PS: Just looked at your website and conclude that you are fishing for an argument?


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PostPosted: Wed Dec 19, 2007 15:15 
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Pinto wrote:
Thatsnews wrote:

Pinto, you should hear what the real professionals think about you. The vehicle recovery operators!

They have years of experience, training and genuine qualifications. And yet the Highways Agency want to do away with all that, allowing HATO amateurs with a Range Rover, to hook up to a car on the motorway and tow it away.

Now, who would I want to recover a vehicle driven by a loved one? Someone with a lot of experience, with up-to-date qualifications and the properly equipped and licensed recovery vehicle?

Or someone who is, in reality a well-meaning amateur, with next-to-no training, no industry recognised qualifications, attempting to tow them away with a poorly equipped Range Rover?

Gosh. What a difficult question...


What a load of rubbish!

Highways Agency isn't doing away with any recovery, quite the opposite in fact.

Traffic Officers do not recover vehicles. At most we move them to a place of safety ie: hard shoulder or maybe the top of a slip road. What would you like us to do, leave it in a live lane for a couple of hours until 'proper' recovery arrives?

As far as recovery drivers having years of experience and up to date qualifications, We rarely see the same driver more than a couple of times because of staff turnover. Some recovery agents are now employing Polish drivers.
(By the way, our basic training is 5 weeks followed by a further month of on road training and regular re-assessment)

I have spent hours waiting with members of the public for recovery agents who persistently fail to meet arrival times or turn up with the wrong equipment for the job.

There are some very good, professional recovery operators and in our area, we have an excellent working relationship with them.

We now have over two years of experience of working on the motorway, day in, and day out. Our procedures and training are constantly under review.


Well meaning amateurs, we are not.

PS: Just looked at your website and conclude that you are fishing for an argument?


Fishing for an argument? What rot you do talk! :roll:

Tell me, Pinto, when a HATO hitches up his Range Rover to a broken-down car and tows it, what would you call that, if not a vehicle recovery operation? And please do NOT tell me it doesn't happen, as I saw it happen myself, and it has been mentioned by vehicle recovery operators in other forums. Once, when a recovery vehicle arrived, they found a car had been damaged because the HATO who had towed the vehicle had not known how to properly effect the tow. He did his best, but, yes, he WAS an amateur, so did not know the particular way to remove the car was with a specialised recovery vehicle with lift, not a "mate's tow" arrangement.

I have no doubt that every HATO is a lovely well-meaning person. But Five weeks training? I think you prove my point...

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PostPosted: Wed Dec 19, 2007 15:17 
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Boet wrote:
[...]however, I have no problem with their presence acting as a deterrent to slow motorists down. They should not be speeding anyway! Its only being proactive in preventing speeding rather than catching offenders.[...]
Oh dear - someone else believes the 'speed kills' mantra...

Personally I have no problems with HATO's, since a patrol stopped behind me on the hard shoulder of the M25 a couple of winters ago, when my bike decided to die...

What I do have a problem with is the deliberate intention of TPTB making them look like police vehicles and allowing them to park on Police Only ramps. VOSA vehicles (to the best of my knowledge) NEVER park on Police Only ramps...

Pinto - welcome!

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PostPosted: Wed Dec 19, 2007 15:56 
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Thatsnews wrote

I have no doubt that every HATO is a lovely well-meaning person. But Five weeks training? I think you prove my point...

Please, fill in a gap in my knowledge and tell me about training for recovery operators.

Duration and type of training.
Qualification achieved.

I repeat my previous statement.
We do not recover vehicles. We may simply move them to the nearest safe location. Something the Police have done on a regular basis.

We don't use Range Rovers. Only one area ever did and those have been replaced.


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PostPosted: Wed Dec 19, 2007 16:38 
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Pinto wrote:
Thatsnews wrote

I have no doubt that every HATO is a lovely well-meaning person. But Five weeks training? I think you prove my point...

Please, fill in a gap in my knowledge and tell me about training for recovery operators.

Duration and type of training.
Qualification achieved.

I repeat my previous statement.
We do not recover vehicles. We may simply move them to the nearest safe location. Something the Police have done on a regular basis.

We don't use Range Rovers. Only one area ever did and those have been replaced.


You do not use Range Rovers? What do you use now?

As for training, you could try the Institute of Vehicle Recovery, AVRO, RRRG, APT Training, LARO, BSI (look out for PAS43) CarsQA, ATT (All Terain Training) and so forth. The training you would go for depends on your needs.

And it does not matter how far you move a vehicle. If you hitch up to a vehicle and tow it 50 feet, 500 feet or a mile, you have still recovered it.

The HATO who towed someone's car and broke it only moved it a very short distance, but his inexperience still damaged the car.

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PostPosted: Wed Dec 19, 2007 17:25 
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Thatsnews wrote

As for training, you could try the Institute of Vehicle Recovery, AVRO, RRRG, APT Training, LARO, BSI (look out for PAS43) CarsQA, ATT (All Terain Training) and so forth. The training you would go for depends on your needs.

Training for recovery operators has never been compulsory and was very much up to each individual company. There was no formal course and no standard syllabus.

A very recent introduction is the Operators ID card. This training This training is in module form and after the basic modules, operators will be able to choose what additional elements they want to take. This is being rolled out at the moment and the ID card will state what types of recovery an operator can do.

This will however, not be compulsory for all operators, only for those organisations joining the HA recovery scheme when that is finally implemented.


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PostPosted: Wed Dec 19, 2007 18:07 
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Pinto wrote:
Thatsnews wrote

As for training, you could try the Institute of Vehicle Recovery, AVRO, RRRG, APT Training, LARO, BSI (look out for PAS43) CarsQA, ATT (All Terain Training) and so forth. The training you would go for depends on your needs.

Training for recovery operators has never been compulsory and was very much up to each individual company. There was no formal course and no standard syllabus.

A very recent introduction is the Operators ID card. This training This training is in module form and after the basic modules, operators will be able to choose what additional elements they want to take. This is being rolled out at the moment and the ID card will state what types of recovery an operator can do.

This will however, not be compulsory for all operators, only for those organisations joining the HA recovery scheme when that is finally implemented.


Shows what little you know about the industry. :)

Only what you have been told, probably.

The Highways Agency is staffed with civil servants who know nothing about roads, vehicles, vehicle recovery, professional driving yet who pretend to know everything.

HATOs are like PCOs. The question we should ask is WHY? Why were they neededs? Were they needed? Were the police not doing a good enough job?

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PostPosted: Wed Dec 19, 2007 19:59 
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The Highways Agency is staffed with civil servants who know nothing about roads, vehicles, vehicle recovery, professional driving yet who pretend to know everything.

???????????????????????????????????????????????? :lol: :lol: :lol:

You are now going from one unsubstatiated statement to another, without ever addressing any of the questions.


Shows what little you know about the industry.

My comments about training came from a lengthy conversation with the training officer at the IVR. But then I guess you will probably discount his comments too.
I'm happy to listen to your explanation of where I have misunderstood his description of the training systems in place through the IVR, RRRA, RHA and AVRO.

I'm not sure what your relationship with the recovery industry is, or what you do for a living but I would be gratefull if you could tell me precisely where I have gone wrong.


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PostPosted: Wed Dec 19, 2007 21:13 
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Pinto wrote:
The Highways Agency is staffed with civil servants who know nothing about roads, vehicles, vehicle recovery, professional driving yet who pretend to know everything.

???????????????????????????????????????????????? :lol: :lol: :lol:

You are now going from one unsubstatiated statement to another, without ever addressing any of the questions.


Shows what little you know about the industry.

My comments about training came from a lengthy conversation with the training officer at the IVR. But then I guess you will probably discount his comments too.
I'm happy to listen to your explanation of where I have misunderstood his description of the training systems in place through the IVR, RRRA, RHA and AVRO.

I'm not sure what your relationship with the recovery industry is, or what you do for a living but I would be gratefull if you could tell me precisely where I have gone wrong.


I have been involved with the industry for many years. So yes, I do know what I am talking about.

You talked with the training officer at the IVR. (Which one of the 30+ was that? ;) )Good. That's a start. It might be worth getting some training. Then you would know about vehicle recovery from the dirty and dangerous side of the job. In fact, I think that every HATO should go through exactly the same training as a recovery operator. Then spend perhaps six months on secondment to an operator.

I must admit I have seen some HATOs with a heart-stopping disregard for their own safety as they stand, oblivious, too close to the traffic passing them at 70mph, or parked in a way that they could be endangering themselves and perhaps the public. Seriously. I think some time observing recovery operations might be useful.

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PostPosted: Wed Dec 19, 2007 23:17 
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I think that every HATO should go through exactly the same training as a recovery operator. Then spend perhaps six months on secondment to an operator.


Please explain what training you are talking about.


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PostPosted: Thu Dec 20, 2007 01:21 
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Pinto wrote:
I think that every HATO should go through exactly the same training as a recovery operator. Then spend perhaps six months on secondment to an operator.


Please explain what training you are talking about.


You claim to have spoken "at length" to the training officer at the IVR, so you should know what training is available.

I could do your research for you, but I'd have to charge.

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